Al Houston's Testimonials

I would like to thank Al Houston for his professional and efficient efforts in obtaining a sale for our property this year. Al impressed me with his high level of communication and his pro-activeness, a combination of qualities rarely seen in real estate agents. I hold Al in high regard both personally and professionally and strongly encourage anyone looking for high level advice with regards to real estate marketing and sales to consider engaging Al as your agent.

Allan Vickers, 26 May 2011

"I would like to thank Al Houston for the courteous and helpful way that he sold me my first home - I felt that Al was always honest and fair. Al always kept me updated with what was going on, and he definitely went out of his way to make sure that I was happy with the unit. Al certainly made the process of buying my first home a lot less stressful, and I really appreciated his help and advice."

Jess Mapp

"I know that it was a challenge because I live in South Australia, but you were great to deal with because you kept me informed at all times. I appreciate you being straight in all the dealings and we got a solid result in a tough market. The fact that you answered my calls at any time of the day or night confirmed my belief that your performance as my representative was well and truly above the standard."

Steve Harris

"For a period of over forty years I have on occasions employed up to thirty-five people at any one time, this I believe gives me an insight on what it takes to guage the integrity of people.

With this in mind, I have no hestitation in recommending the virtues of Al Houston.

Since moving from Victoria, I have had to face many obstacles in many facets of handling my real estate issues, Al's professionalism, integrity and knowledge has made the task much easier."

Philip Hanna

"We found Al to be honest and unswerving in all our questions and queries regarding the property prior to purchase, and subsequently throughout the conveyancing and settlement of the property. Al kept up well informed throughout this time as to the progress and issues throughout.

He went out of his way to facilitie the purchase and settlement of the property and was very professional and personalised his service to our needs and requirements.

Due to Al's aptitude, we now have our property managed by Toowoomba City Realty also."

Kent and Bre Ziesemer

TCR Testimonials

"As investors with a substantial residential property portfolio, my partner and I have had much experience with differing management agencies. We have tried the "big franchise" names and also the smaller "backyard" style outfits. For years we were never 100% happy with the way our investments were being cared for (we have some great stories), until we shifted to Toowoomba City Realty.

Rebecca and Tracey are always contactable via phone or e-mail, which is very important for us. They are always informative of any changes to our tenancies, or any upcoming issues. We are impressed by the way they never need to discount our asking rents to get new tenants - they have always filled our properties quickly enabling us to receive the highest possible return on our investments.

We were blown away when the girls handled an insurance claim from start to finish, liasing with the insurance company, the police, the courts, tradesman and all the while keeping us informed. They make owning investment properties stress free and enjoyable - the way it is suppose to be. Knowing that our portfolio is being diligently cared for, has returned to us our free time, energy and provided us with the drive to do what we love - invest in more property.

The real icing on the cake is that with the TCR100 system, compared to other agencies in town, they are by far more cost effective!

I would (and often have), refer any property owner to the girls at Toowoomba City Realty for management of their portfolio. If Rebecca and Tracey moved to another agency we would have no hesitiation in following."

Scott Butler

"I own three investment properties and by participating in the TCR 100 Plan I will continue to receive the same excellent service but my management fees will be reduce by $1,400 per year. This plan gets my vote."

Chris Whitfield

"We're sold! Simone coudn't be faulted with her communication and excellent advice. She ensured we felt comfortable and informed throughout the whole process."

Craig Harrower

"Forget all the stereotypes of real estate agents, Simone Files negates them all! She is above all honest, open and very easy to talk to. I have both bought and sold properties with Simone, and recommend her very highly. She listens to what I am looking for, and goes to all lengths to find it. She is friendly, conscientious and will communicate with you on a regular basis; you will always know what is happening with your property. And no matter how tough things get, Simone will come through for you!"

Tracey Waples

"We would have absolutely no hestitation in recommending Simone as both an agent and advisor to anyone seeking to buy or sell real estate property. We were delighted with her tremendous help and willingly given professional advice throughout our search and would most certainly call again for her assistance in any future real estate matter that may arise."

Pam & Allan Heaton

"I have entrusted my business with Michael and the team from Toowoomba City Realty for almost a decade and have been delighted with the quality of service I have received. The staff have been friendly and accessible and no job has ever been too big, too small, or too difficult for them to handle.

Whether renting, selling or buying, Michael and the TCR team have consistently provided a deep and current knowledge of the market. Ongoing support and a willingness to listen to my needs as a client have given me complete confidence in TCR as an agency. In fact, in all areas, results achieved by Michael and his team have invariably exceeded my personal expectations.

I look forward to another decade of success in partnership with Michael and his colleagues at Toowoomba City Realty."

Hilton Chilcott

“We spent a number of years renovating our home and it held a number of memories after it had been transformed from a tired old Queenslander into a functional family home. It was an emotional decision to sell the home and we sought the services of an agent that understood what we wanted to achieve and target the appropriate market segment. Simone provided this support with advice on marketing strategies and how to present the property through to keeping our interests in mind when negotiating with potential purchasers, including weeding out the 'tyre-kickers’. The end result was a successful sale after only two weeks.”

Helen Peel & Stephen Butterwor